Your field staff who work outside company premises offering services to your clients are your main engine of growth.
A major question arises. How do you measure their productivity?
Without proper “real time” visibility, communication and task allocation; productivity is so hard to measure and develop.
WFM solution will ensure:
- You get accurate attendance data for remote workers; with digital proof of location, time and biometric identity verification(selfie)
- Real time information on task status with digital proof
- Real time task assignment
- Real time customer feedback
- Accurate invoicing
- Survey data collection
- Reports
Which reflects on
- Better control on Service Delivery
- Reduced operational costs
- Boosted productivity
- Revenue increase
- Enhanced customer satisfaction
- End to End visibility
- Market insights